Driving Customer Satisfaction
We work with our customers to develop solutions that meet their specific needs. Throughout our engagement, we provide a single point of contact and detailed reports, and conduct work-scoping and analysis in a collaborative, transparent manner. All workmanship and materials are guaranteed, and we provide comprehensive warranty coverage for every engine we service.
What keeps our customers satisfied?
Quality
– Product conformance
– Technical problem resolution
– Regulatory & industry compliance
– Responsiveness
– Technical problem resolution
– Regulatory & industry compliance
– Responsiveness
Reliability
– 70 years’ experience
– LM parts in operating engines since 2004
– 5 million+ hours of operation
– High-yield repairs (DER)
– LM parts in operating engines since 2004
– 5 million+ hours of operation
– High-yield repairs (DER)
Savings
– Increased in-service time
– Scrap reduction vs. OEM: 5% – 40%
– LifeX parts vs. OEM new: 50%
– Estimated savings per shop visit: 20%
– Scrap reduction vs. OEM: 5% – 40%
– LifeX parts vs. OEM new: 50%
– Estimated savings per shop visit: 20%
